About Us

xFountainPens.com was developed for one purpose: to deliver a niche selection of exemplary fountain pens that meet the highest quality standards while setting the bar for competitively low rates. Unlike many online stores that attempt to be a "one-stop shop," our focus is to deliver a select group of writing instruments that exhibit exceptional performance while leveraging our strong manufacturing and logistical relationships to maintain our unique pricing strategy.

Our selection is tailored to professional grade items suitable for the executive, collector, pen aficionado or individual that simply desires premium quality writing products. When items pass our quality criteria they are periodically added to our catalog... so check back often for new top shelf fountain pen designs and styles. 

We place a high value on the patronage of our customers and the trust of our referring partners. Your feedback is always welcome! 

Customer Service Email: hello@xFountainPens.com
Customer Service Phone: (412) 455-5685 

To open new support tickets or view/modify existing tickets, 
visit our customer support portal at support.xfountainpens.com

Service desk hours are 10:00am to 5:00pm ET Mon-Fri


We now accept payment via check & money orders by mail. Please add your items to the shopping cart and print the shopping cart page; make sure to calculate your shipping costs prior to printing the shopping cart page to ensure that your check/money order is correct. Also, make sure to include the delivery address to which you would like your package sent. Due to check clearing costs international purchases must be completed by money order. 

Remit your payment to:

xFountainPens.com
ATTN: NEW ORDERS
35 South 3rd St.
Pittsburgh, PA 15219

Please make check payable to: Paramount Goods, LLC 

Before returning an item, please contact us for an authorization code by phone (412)-455-5685 or email hello@xFountainPens.com.

Service desk hours are 10:00am to 5:00pm ET Mon-Fri

Returns can be sent to:

xFountainPens.com
ATTN: RETURNS
35 South 3rd St.
Pittsburgh, PA 15219

If you wish to make an exchange, please call the customer service desk at (412)-455-5685.

Service desk hours are 10:00am to 5:00pm ET Mon-Fri

If you wish to make a change to your order before shipping, please contact us by phone (412)-455-5685 or email hello@xFountainPens.com.

Service desk hours are 10:00am to 5:00pm ET Mon-Fri